All client messages, tickets, and notifications in one shared inbox.
Unified client history, automated response drafts, and SLA enforcement.
Bring all email, WhatsApp, and portal conversations into one collaborative pane with instant AI response assistance.
Omnichannel unified timeline.
Every message across WhatsApp, Gmail, and tickets is linked directly to the unified customer record.
Context-aware response drafts.
AI agents draft personalized, fact-checked responses citing past invoices, proposals, and contract terms.
“Hi Sarah, your Phase 2 payment is confirmed. The Q3 architectural drawings are attached below.”
Strict SLA breach prevention.
Real-time countdowns and smart escalation routes ensure zero missed VIP customer inquiries.
Smart Features That Power Omnichannel Inbox
Everything you need to collaborate across team inboxes, automate replies, and provide exceptional customer support.
Stop Losing High-Value Deals in Fragmented Inboxes
Turn fragmented customer messaging across personal channels into a unified high-velocity team communication hub.
Stop Losing High-Value Deals in Fragmented Inboxes
Customer inquiries scattered across personal WhatsApp numbers, slow email response times, duplicate team replies, and zero shared context.
A unified glass pane for WhatsApp, email, and live portal chats. AI drafts instant responses while team members collaborate with internal notes.
Messages split across personal WhatsApp numbers and emails
Unified team inbox with full CRM account context
Slow initial response times leading to deal drop-offs
Instant AI triage and high-precision response suggestions
Multiple reps replying to the same customer inquiry
Live agent collision detection and internal mentions
Turn Customer Conversations into Lasting Revenue. Never miss a customer message.
Unify WhatsApp, email, chat, and tickets in one collaborative platform with autonomous response suggestions and complete customer lifecycle history.
“Our first-response time dropped from 4 hours to under 3 minutes with ADOX CRM Omnichannel. Our CSAT score jumped to 99.2% in the first 60 days.”
Watch agents turn raw receipts into reconciled financials.
When a site engineer snaps a receipt or submits a per diem from their mobile device, ADOX CRM agents instantly code the GL account, associate the right project budget phase, and notify the accounting controller.
Proven ROI across high-growth operations.
See how enterprise teams accelerate workflows, eliminate errors, and reclaim thousands of team hours every month.
Expense receipts and contractor invoices coded autonomously.
Finance reconciles project phases daily instead of quarterly.
Zero misallocated spend across complex multi-entity jobs.
Immutable digital proof logs attached to every single entry.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Questions business owners ask.
ADOX CRM's AI agents do more than answer questions. They work inside your CRM, inbox, projects, proposals, and finance, so they can understand the context, take real actions, and keep work moving within the approval rules you set.